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Junior Digital Merchandiser

Head Office/Support Centre

Junior Digital Merchandiser

The Works is a unique place to… well… work. We are a proactive and hardworking bunch. We’ve built an environment that’s busy, fast-moving and full of energy. Our atmosphere is welcoming, friendly and inclusive. If you are the kind of person who is as crafty, caring and can-do as we are, then this is the kind of culture for you.

The short bit "About the Role"

You will be working within the scope of The Works’ multichannel strategic pillars on a recently launched brand new Salesforce platform, you will be focused on growing the digital sales performance of TheWorks.co.uk website & DSV channels.

Some of the key responsibilities you will need to undertake:

  • Set up and publish all SKUs to TheWorks.co.uk website ensuring that each critical element: title, image, description & attributes are all completed & optimised in a timely & consistent manner.
  • Ensure all priority SKUs are identified, set up & published to maximise sales opportunity
  • Continually enhance and optimise product copy and content in order to maintain relevant data if product specifications are tweaked and to improve upon existing detail.
  • Monitor sales information at product and category level, and make data-driven decisions in order to promote the relevant products and campaigns throughout the year as efficiently as possible
  • Build strong relationships with Distribution, Buying & Stock teams to collate & send back all product samples required for photography & product set up.
  • Ensure the best selection of images are processed throughout the day
  • Clearly communicate any retouching requirements on product photography
  • Conduct regular site walks and feedback all related site issues to relevant parties  
  • Review & action weekly ‘zero search’ report & ensure search results are fully optimised
  • Check customer product reviews and take action to optimise all products where feedback is negative
  • Optimise all new DSV SKUs to TheWorks.co.uk website ensuring that each critical element: title, image, description & attributes are all completed in a timely & consistent manner.
  • Add improved additional imagery to DSV SKUs on top of imagery provided by supplier
  • Feedback on price differences of DSV SKUs vs wider market

The bits we are looking for in you:

  • Strong degree of accuracy and attention to detail.
  • Excellent time management and organisation skills.
  • Enjoys working in a fast-paced environment.
  • Team player, willing to support and enhance the activities of other members of the team and wider business.
  • Be able to adapt and embrace change.
  • Be comfortable working as an individual to hit key deadlines.
  • Look out for and recommend efficiencies to improve productivity.
  • Be able to build and maintain effective relationships with all levels of the business.
  • Ideally will have experience with online content management systems (CMS).
  • Proficient with Microsoft Office
  • Have an understanding of current digital trends, industry knowledge and be ‘tech savvy’.

What we will give to you…!

  • 25% discount off our products in store!
  • 33 days holiday (inclusive of Bank Holidays).
  • Holiday Purchase Scheme to increase your annual leave entitlement.
  • Company pension contribution.
  • Cycle to Work Scheme.
  • Employee Assistance Programme.
  • Life Assurance.
  • Healthcare Cash Plan.
  • Free Car Parking.
  • Charity Giving - Pennies from Heaven and Give as you Earn.

Finally, the bit "About The Works"

We are people who do!

Here at The Works, we are building a working environment that’s fun, friendly, and supportive - all at the same time. It’s somewhere that’s designed for people who love getting busy, whether that’s helping customers, meeting new challenges, or building a rewarding career.

It’s a place for people who know how to roll their sleeves up, get creative, and put their passion and imagination to work…People who do!

We are the UK’s leading family friendly retailer of value gifts, arts, crafts, toys, books and stationery. With over  500 stores nationwide together with a brilliant online store, we’re here to offer our customers a unique and enjoyable shopping experience, built on our core principles of value, variety and quality. You will find our stores in a huge and diverse range of locations; on high streets, in shopping centres, on retail parks, and as concessions (usually in garden centres). We are also one of the few value retailers with a full featured online store that helps our customers to shop how they want, when they want, 7 days a week.

Oh....and we are super proud  to be a Sunday Times 2020 Top 25 “Best Big Companies” to work for. 

It all means that we have built the kind of working environment that is the perfect place for people who love our products to build a career. It is somewhere you can put your proud and passionate, inclusive and accessible, confident and honest, fun and creative, and nimble and driven approach to work.

And if you can roll up your sleeves, get on with any job, and meet any challenge, it’s also somewhere you can thrive.

Apply now
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