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Import and Bookings Administrator

Head Office/Support Centre

Imports & Bookings Administrator

Reporting to the Import Manager, you will play a pivotal role in the smooth running of a busy Inbound Supply Chain department.   The team will trust and rely on you to arrange all inbound deliveries, maintain accurate data on a variety of systems and often be the main point of contact between several departments; Supply Chain, Commercial Team and our DC Team.

Ideally you will have previous experience within a busy, high paced supply, shipping or transport environment.

What we'll give to you:

  • 25% discount off our products in store
  • 33 days holiday (Inclusive of Bank Holidays)
  • Holiday Purchase Scheme to increase your annual leave entitlement
  • Hybrid working – Manage your diary to be where you need to be
  • Company pension contribution
  • Cycle to Work Scheme
  • Employee Assistance Programme – Because you matter!
  • Life Assurance plan
  • Healthcare Cash Plan
  • Free parking at our Support and Distribution Centre
  • Charity Giving - Pennies from Heaven and Give as you Earn

About the role

Responsibilities include:

  • Ensuring all orders are booked into our DC accurately and within the required timeframe in order to reach our stores promptly
  • Working with our Freight Forwarders both in the UK and Far East to ensure all imports reach the business efficiently, accurately and most cost effectively.
  • Supporting the outbound Stock team with promotional priority orders, communicating at all times of delays
  • Swiftly replying to all duty classification queries and retrieving accurate information promptly
  • Maintaining records for auditing and completing due diligence i.e. quality checks on freight forwarder classifications
  • Completion of landing cost, ensuring all products are classified correctly and accurately.
  • Helping to plan ahead to ensure intake is receipted and balanced into the business
About You

·         Experience of working in a busy, fast paced environment

·         Strong administration skills

·         Computer literacy to include working knowledge of Microsoft systems, including Word, Excel, and Outlook.

·         Ideally experience of using a PO shipping system


About us

The Works is a unique place to… well… work.

 We’re the UK’s leading family friendly retailer of value gifts, arts, crafts, toys, books and stationery.  Our purpose is “to inspire reading, learning, creativity and play to make lives more fulfilled”.   We believe in the importance of fun and fulfilment, making our purpose available to everyone and to be the go-to place to inspire our customers.

 We’re a proactive and hardworking bunch. We’ve built an environment that’s busy, fast-moving and full of energy. Our atmosphere is welcoming, friendly and inclusive. If you’re the kind of person who’s as Crafty, Caring and Can-do as we are, then this is the kind of culture for you.



Apply now
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