HR Data & Systems Analyst

Head Office/Support Centre

HR Data, Insights & Systems Analyst

The people function within The Works is going through an exciting transition phase
and we have an amazing opportunity for a HR Data & Systems Analyst.  This is a newly created role and a real chance to make an impact on the people team and the wider business.  We have an ambitious people agenda to implement in order to support our business plans and we are looking for a talented individual to join in and contribute to our evolving team and business.

People are at the centre of everything we do and we focus all our energy on ensuring they get the best experience. Data and insights are key to us understanding people, whether it’s applicants, candidates, colleagues or those leaving our works family. This role plays an integral part in helping us to understand our people metrics to inform people related decision making across the business.

In this role you will own the strategy for people data as well as being our systems ‘guru’ building our people data and MI capability.
  You will be building reports and developing innovative ways to explain data trends and create engaging visual data presentations. You will build our people reporting capability through a series of dashboards, combining data from disparate sources and translating it into reports providing meaningful business insights for your audience.

This role will provide us the analysis and recommendations from qualitative and quantitative data to support the achievement of our people goals and KPIs, support decision making with data driven back up allowing focussed action planning with our overall mission to be an employer of choice.

Responsibilities include

  • Provision of all People MI, insight, trends and analysis working with wider People team and relevant stakeholders at all levels on the full colleague lifecycle.  Measuring progress against KPIs providing analysis using both current and historical information to support and challenge key decisions and actions.
  • Creating, standardising and producing a full suite of Weekly / Monthly / Annual Reports highlighting trends covering recruitment, L&D, talent and succession planning, levels of engagement, performance management, leaver analysis, promotions, absence & headcount data
  • Monthly / Annual Payroll analysis covering Annual Pay Review, overtime analysis, trends, hours monitoring, overtime holiday pay
  • HR Systems ‘guru’ ensuring adequate support, maintenance and data integrity through all interactions (ATS, T&A, iTrent, LMS, H&S) as well as managing security and system access.
  • Compliance Reporting and data audit requirements covering NMW, WTD, GDPR, Gender Pay Gap, Ethnicity Pay Gap, PLC Reporting, Diversity & Inclusion statistics
  • Project support & Ad hoc reporting e.g Ethics Committee output / labour model & structures / workforce planning
  • Analyse and interpret employee and candidate feedback and data held across various sources Engagement Survey Management and analysis, Exit Interviews, In role surveys, ATS.
  • Drive and Deliver Continuous Improvement by identifying and driving forward projects, ways of working and training that improve overall efficiency and effectiveness e.g. opportunities for process automation and introduction of new or upgraded technologies and systems
  • Working collaboratively with cross functional teams including People, IT, and Finance and presenting key business insights with recommendations to all levels (including Exec)


The ideal candidate will have:

  • An inquisitive mind and full of initiative
  • A passion for the interpretation and analysis of People data – making complex data simple!
  • Excellent communication, presentation and communication skills
  • A track record of interpreting data to drive business performance, providing visibility of what’s happening across your business from a people data perspective
  • A track record producing monthly & ad-hoc HR reporting packs using relevant tools, delivering invaluable information / insights to the People function and beyond
  • Experience of working within a People function analysing reports & identifying trends
  • An eye for detail and thirst for translating critical information into meaningful insight
  • Strong knowledge and experience building dashboards analysing trends and making recommendations based on insights
  • You’re an expert user of Excel to deliver reporting and analysis; experience of using Power BI or Tableau would be great too
  • You want to work as part of a great team but are also happy getting things done independently

What we will give to you…!

  • 25% discount off our products in store!
  • 33 days holiday (inclusive of Bank Holidays).
  • Holiday Purchase Scheme to increase your annual leave entitlement.
  • Company pension contribution.
  • Cycle to Work Scheme.
  • Employee Assistance Programme.
  • Life Assurance.
  • Healthcare Cash Plan.
  • Free Car Parking.
  • Charity Giving - Pennies from Heaven and Give as you Earn.

Finally, the bit "About The Works"

We are people who do!

Here at The Works, we are building a working environment that’s fun, friendly, and supportive - all at the same time. It’s somewhere that’s designed for people who love getting busy, whether that’s helping customers, meeting new challenges, or building a rewarding career.

It’s a place for people who know how to roll their sleeves up, get creative, and put their passion and imagination to work…People who do!

We are the UK’s leading family friendly retailer of value gifts, arts, crafts, toys, books and stationery. With over  500 stores nationwide together with a brilliant online store, we’re here to offer our customers a unique and enjoyable shopping experience, built on our core principles of value, variety and quality. You will find our stores in a huge and diverse range of locations; on high streets, in shopping centres, on retail parks, and as concessions (usually in garden centres). We are also one of the few value retailers with a full featured online store that helps our customers to shop how they want, when they want, 7 days a week.

Oh....and we are super proud  to be a Best Companies, Best Big Company to work for in the UK in 2021

It all means that we have built the kind of working environment that is the perfect place for people who love our products to build a career. It is somewhere you can put your proud and passionate, inclusive and accessible, confident and honest, fun and creative, and nimble and driven approach to work.

And if you can roll up your sleeves, get on with any job, and meet any challenge, it’s also somewhere you can thrive.

Apply now
  • Viki_People_Story.jpg

    I’m glad I went for the role - I’m loving every minute of it!

    Viki - Operational Trainer

    View more people stories
  • Nathan_People_Story.jpg

    Progression is definitely something that’s achievable here at The Works.

    Nathan - Store Manager & Area Training Manager

    View more people stories
  • Jacob_People_Story.jpg

    It helps a lot to work with people you really get on with.

    Jacob - Assistant Manager

    View more people stories
  • Grace_People_Story.jpg

    There’s lots of on-the-job training and you learn as you go along.

    Grace - Junior Buyer

    View more people stories
  • Dawn_People_Story.jpg

    There’s loads of freedom to use your own creative abilities.

    Dawn - Store Manager

    View more people stories
  • The_Works_Friday_0017_480x480.jpg

    Everyone in the store really made me feel at home.

    Dani - Supervisor

    View more people stories
  • Charli_People_Story.jpg

    It’s fast paced and all about thinking on your feet.

    Charli - Store Manager

    View more people stories
  • Female_colleague_smiling_with_arms_folded.jpg

    Everyone’s really approachable and the environment is very much open.

    Katie - Portfolio Manager

    View more people stories
  • Jevon.jpg

    I enjoy coming to work, and it’s rare to find that.

    Jevon - Customer Services

    View more people stories
  • Chiu.jpg

    "Everyone’s just as passionate about our products as I am."

    Chiu - Quality Assurance Manager

    View more people stories
  • Emily_-_Buying_Assistant.jpg

    What I love most are the people I work with. We just get on so well, we’re just like one big family!

    Emily - Buying Assistant

    View more people stories
  • Dylan_-_Sales_Assistant.jpg

    You do much more than just stand at the till… there’s merchandise, deliveries and opportunities to be really creative.

    Dylan - Sales Assistant

    View more people stories
  • Kayleigh_-_Assistant_Manager.jpg

    When it comes to our products, we all get just as excited about them as our customers do.

    Kayleigh - Assistant Manager

    View more people stories
  • Sam_-_Recruitment__Internal_Comms_Coordinator_.jpg

    Some people say it’s like a second family, but it genuinely is and we all help each other out wherever we can.

    Sam - Recruitment & Internal Comms Coordinator

    View more people stories
  • Kiran_-_Senior_Finance_Business_Partner.jpg

    When I first started at The Works, I realised straight away that everyone here just wants the best for you.

    Kiran - Senior Finance Business Partner

    View more people stories
  • Store_Manager_smiling_with_folded_arms.jpg

    I’ve never worked anywhere like The Works before. It’s fast paced and no two days are ever the same!

    Sharon - Store Manager & Area Training Manager

    View more people stories