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Retail Supervisor

Retail

Retail Supervisor

Contracted hours: 24 hours per week

Do you want to join a fast paced, fun loving retailer...with a real family atmosphere in our stores? Come and discover the wonder of The Works!

As a Supervisor with The Works, you will be leading by example within a small team in a busy shop. You will have key holder responsibility alongside the store management team. You will be seen as a go to person for our Sales Assistants, leading by example, living our values of being “Crafty”, “Caring” and showing a real “Can-do” spirit to inspire your team to deliver the best service to our customers.

It is easy for us to say that no two days are the same at The Works...You will be on your feet for the vast majority of your shift, be it merchandising, processing deliveries or serving customers, providing your valuable knowledge of our products.
We will invest time and money back in you with dedicated training, and surrounding you with a great support network.
We are extremely proud of our position in the marketplace and we know our success comes from our family of colleagues; you will be at the heart of your store, making a difference to your team.

Main duties and key responsibilities of our Retail Supervisors

  • Working closely with your Store management team to achieve the highest sales and profitability possible in your store.
  • Make sure your team work well together and they are known by customers for their outstanding customer service.
  • Have enthusiasm for the products in store including Books, Stationery, Arts & Crafts, and be able to share your interest with your sales team and customers!
What we want from you:

  • To be enthusiastic and want to create a fun place to shop.
  • Be creative - you will have a lot of autonomy with your management team to merchandise your store and demonstrate products to your customers.
  • To be dedicated to improve on what we currently do. We appreciate that at all levels our employees bring with them some amazing ideas.
What you can expect from us!

  • Excellent hands on training.
  • 25% discount off our products in store!
  • 33 or 28 days holiday (inclusive of Bank Holidays).
  • Company pension contribution.
  • Employee Assistance Programme.
  • Life Assurance.
  • Healthcare Cash Plan.
  • Charity Giving - Pennies from Heaven and Give as you Earn.

Apply now
  • Viki_People_Story.jpg

    I’m glad I went for the role - I’m loving every minute of it!

    Viki - Operational Trainer

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  • Nathan_People_Story.jpg

    Progression is definitely something that’s achievable here at The Works.

    Nathan - Store Manager & Area Training Manager

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  • Jacob_People_Story.jpg

    It helps a lot to work with people you really get on with.

    Jacob - Assistant Manager

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  • Grace_People_Story.jpg

    There’s lots of on-the-job training and you learn as you go along.

    Grace - Junior Buyer

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  • Dawn_People_Story.jpg

    There’s loads of freedom to use your own creative abilities.

    Dawn - Store Manager

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  • The_Works_Friday_0017_480x480.jpg

    Everyone in the store really made me feel at home.

    Dani - Supervisor

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  • Charli_People_Story.jpg

    It’s fast paced and all about thinking on your feet.

    Charli - Store Manager

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  • Female_colleague_smiling_with_arms_folded.jpg

    Everyone’s really approachable and the environment is very much open.

    Katie - Portfolio Manager

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  • Jevon.jpg

    I enjoy coming to work, and it’s rare to find that.

    Jevon - Customer Services

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  • Chiu.jpg

    "Everyone’s just as passionate about our products as I am."

    Chiu - Quality Assurance Manager

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  • Emily_-_Buying_Assistant.jpg

    What I love most are the people I work with. We just get on so well, we’re just like one big family!

    Emily - Buying Assistant

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  • Dylan_-_Sales_Assistant.jpg

    You do much more than just stand at the till… there’s merchandise, deliveries and opportunities to be really creative.

    Dylan - Sales Assistant

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  • Kayleigh_-_Assistant_Manager.jpg

    When it comes to our products, we all get just as excited about them as our customers do.

    Kayleigh - Assistant Manager

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  • Sam_-_Recruitment__Internal_Comms_Coordinator_.jpg

    Some people say it’s like a second family, but it genuinely is and we all help each other out wherever we can.

    Sam - Recruitment & Internal Comms Coordinator

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  • Kiran_-_Senior_Finance_Business_Partner.jpg

    When I first started at The Works, I realised straight away that everyone here just wants the best for you.

    Kiran - Senior Finance Business Partner

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  • Store_Manager_smiling_with_folded_arms.jpg

    I’ve never worked anywhere like The Works before. It’s fast paced and no two days are ever the same!

    Sharon - Store Manager & Area Training Manager

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