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Retail Sales Assistant/Keyholder

Retail

Sales Assistant - Keyholder Duties

Pay rate: NMW plus additional £0.35p when completing Key Holder duties.

Contracted hours: 12 hours per week 

Please Note - If you are under 18, you won't be able to complete keyholding duties and hold keys, instead you'll join us as a 'sales assistant' until you reach your 18th birthday, when you'll upgrade to a keyholder.

About us

The Works is a unique place to… well… work.

 We’re the UK’s leading family friendly retailer of value gifts, arts, crafts, toys, books and stationery. With over 530 stores nationwide together with a brilliant online store, we’re here to offer our customers a unique and enjoyable shopping experience, built on our core principles of value, variety and quality.  

 We’re a proactive and hardworking bunch. We’ve built an environment that’s busy, fast-moving and full of energy. Our atmosphere is welcoming, friendly and inclusive. If you’re the kind of person who’s as crafty, caring and can-do as we are, then this is the kind of culture for you.


As a Sales Assistant with The Works, you will be working as part of a small and close-knit team. You will be living our values of being “Crafty”, “Caring” and showing a real “Can-do” attitude to deliver the best possible service to our customers. 

We will invest time and money back in you with dedicated training, and surrounding you with a great support network.

We are extremely proud of our position in the marketplace and we know our success comes from our family of colleagues; you will be at the heart of your store, making a difference to your team.


What we want from you:

  • To be enthusiastic and want to create a fun place to shop.
  • Be creative and crafty – you will learn some amazing ways to merchandise and demonstrate our wonderful products.
  • To be dedicated to improve on what we currently do. We appreciate that at all levels our employees bring with them some amazing ideas.
What you can expect from us!

  • Excellent hands on training.
  • 25% discount off our products in store!
  • 33 or 28 days holiday (inclusive of Bank Holidays).
  • Company pension contribution.
  • Employee Assistance Programme.
  • Life Assurance.
  • Healthcare Cash Plan.
  • Charity Giving - Pennies from Heaven and Give as you Earn.

About The Works:

We are very proud to be a Sunday Times 2020 Top 25 “Best Big Companies” to work for.

At The Works, we are a family! Our stores are fun to be in and jam packed with great products that our customers love...and so do we! Our mission is to offer customers a unique and enjoyable shopping experience, built on our core principles of value, variety and quality.

The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery. We are a high street retailer that bucks the trend, constantly growing and opening new stores at an amazing rate.

We sell high-quality, great value products in four specialist categories, primarily through our network of over 500 stores in the UK & Ireland. We also have a significant and growing online presence that enables customers to shop any time of the day and an extended range of products that are not available in our stores. Our multi-channel offering, one of the first of its kind in the value retail sector, includes our popular Click & Collect service, offering further convenience for our customers.

Apply now
  • Viki_People_Story.jpg

    I’m glad I went for the role - I’m loving every minute of it!

    Viki - Operational Trainer

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  • Nathan_People_Story.jpg

    Progression is definitely something that’s achievable here at The Works.

    Nathan - Store Manager & Area Training Manager

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  • Jacob_People_Story.jpg

    It helps a lot to work with people you really get on with.

    Jacob - Assistant Manager

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  • Grace_People_Story.jpg

    There’s lots of on-the-job training and you learn as you go along.

    Grace - Junior Buyer

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    There’s loads of freedom to use your own creative abilities.

    Dawn - Store Manager

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    Everyone in the store really made me feel at home.

    Dani - Supervisor

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    It’s fast paced and all about thinking on your feet.

    Charli - Store Manager

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    Everyone’s really approachable and the environment is very much open.

    Katie - Portfolio Manager

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    I enjoy coming to work, and it’s rare to find that.

    Jevon - Customer Services

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    "Everyone’s just as passionate about our products as I am."

    Chiu - Quality Assurance Manager

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    What I love most are the people I work with. We just get on so well, we’re just like one big family!

    Emily - Buying Assistant

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  • Dylan_-_Sales_Assistant.jpg

    You do much more than just stand at the till… there’s merchandise, deliveries and opportunities to be really creative.

    Dylan - Sales Assistant

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  • Kayleigh_-_Assistant_Manager.jpg

    When it comes to our products, we all get just as excited about them as our customers do.

    Kayleigh - Assistant Manager

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    Some people say it’s like a second family, but it genuinely is and we all help each other out wherever we can.

    Sam - Recruitment & Internal Comms Coordinator

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    When I first started at The Works, I realised straight away that everyone here just wants the best for you.

    Kiran - Senior Finance Business Partner

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  • Store_Manager_smiling_with_folded_arms.jpg

    I’ve never worked anywhere like The Works before. It’s fast paced and no two days are ever the same!

    Sharon - Store Manager & Area Training Manager

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