QA Test Engineer

Head Office/Support Centre

QA Test Engineer

The Works is a unique place to… well… work!

We’re the UK’s leading family friendly retailer of value gifts, arts, crafts, toys, books and stationery. With over 530 stores nationwide together with a brilliant online store, we’re here to offer our customers a unique and enjoyable shopping experience, built on our core principles of value, variety and quality.  

We’re a proactive and hardworking bunch. We’ve built an environment that’s busy, fast-moving and full of energy. Our atmosphere is welcoming, friendly and inclusive. If you’re the kind of person who’s as crafty, caring and can-do as we are, then this is the kind of culture for you.

The bit "About You"

Reporting into the QA Test Team Lead, you will play a vital part in our Development Team by defining, writing and executing test plans using a variety of tools. You will be comfortable working within a team using an Agile methodology.

You are a strong communicator and collaborator who can work within our team to deliver high quality software into production. You will be comfortable using a risk based approach to testing, building test plans that incorporate both manual system testing and automation using tools like Selenium & Specflow. You will be comfortable writing SQL to check results and have a good understanding of the topology of an IT ecosystem.

This is an exciting opportunity to be able to help shape how we approach testing and to build on our relatively new home-grown automated testing suite.


The bit "About the Role"

The purpose of this role is to ensure that we are maintaining a high standard of code that ships to production. You will be a gatekeeper of quality, ensuring that we are delivering code to the high standard agreed by the team and that we have fulfilled requirements requested. You will also help maintain and add to our home-grown automated test suite using Selenium and Specflow.

The key responsibilities are:


Test Plan Creation & Execution

Working with the rest of the Development team to put together Test Plans and to execute them against code written internally. You will put test plans together in a clear concise manner with your colleagues, ensuring maximum applicable coverage for the software that you are testing.


Agile Communication

Attending daily scrum meetings to give status updates on the items you are working on. You will clearly communicate to the rest of the team any blockers or issues you have encountered while testing. You will also raise any blocking or show stoppers to the team immediately to ensure the correct priority is given raising to stakeholders where necessary.


Test Automation

Contributing to the existing automated test suite using Selenium and Specflow, written in C#. You will also help manage, utilise and expand on a third-party automated test suite as part of our EPOS rollout and continued maintenance thereafter written in Java.



  • PASSIONATE – In everything you do, you want to learn, you want to grow and you want to develop the service we offer.
  • STRONG COMMUNICATOR – Able to articulate issues, blockers and test results to an audience of varying levels of technical knowledge
  • HIGHLY ORGANISED – You can prioritise your workload, set expectations and keep your promises.
  • INNOVATIVE THINKING – You are able to “think outside the box” and are always looking for the next opportunity.
  • PROACTIVE - You always look for the next thing to pick up and are willing to help out where you might be needed

Knowledge, Skills & Experience:


  • Excellent team player, flexible, responsive and takes ownership of tasks
  • Have strong problem solving skills and resilience to issues and influences outside of his/her control.
  • Experience in automation testing of .NET applications
  • Experience in test tools such as Selenium and Microsoft coded UI
  • Practical experience working in an established Test Automation framework
  • Ability to easily identify test scenarios
  • Experience with integration testing with 3rd party software



  • Good knowledge of Agile methodologies and experience working in an Agile Software Development Team
  • Database Experience using SQL
  • Experience using Microsoft Team Foundation Server or Azure DevOps
  • Experience testing APIs using tools such as Postman
  • Experience with Visual Studio IDE 2017 or later


What we will give to you…!

  • 25% discount off our products in store!
  • 33 days holiday (inclusive of Bank Holidays).
  • Holiday Purchase Scheme to increase your annual leave entitlement.
  • Hybrid working
  • Company pension contribution.
  • Cycle to Work Scheme.
  • Employee Assistance Programme.
  • Life Assurance.
  • Healthcare Cash Plan.
  • Free Car Parking.
  • Charity Giving - Pennies from Heaven and Give as you Earn.

Finally, the bit "About The Works"

We are people who do!

Here at The Works, we are building a working environment that’s fun, friendly, and supportive - all at the same time. It’s somewhere that’s designed for people who love getting busy, whether that’s helping customers, meeting new challenges, or building a rewarding career.

It’s a place for people who know how to roll their sleeves up, get creative, and put their passion and imagination to work…People who do!

We are the UK’s leading family friendly retailer of value gifts, arts, crafts, toys, books and stationery. With over  500 stores nationwide together with a brilliant online store, we’re here to offer our customers a unique and enjoyable shopping experience, built on our core principles of value, variety and quality. You will find our stores in a huge and diverse range of locations; on high streets, in shopping centres, on retail parks, and as concessions (usually in garden centres). We are also one of the few value retailers with a full featured online store that helps our customers to shop how they want, when they want, 7 days a week.

Oh....and we are super proud  to be a Sunday Times 2020 Top 25 “Best Big Companies” to work for. 

It all means that we have built the kind of working environment that is the perfect place for people who love our products to build a career. It is somewhere you can put your proud and passionate, inclusive and accessible, confident and honest, fun and creative, and nimble and driven approach to work.

And if you can roll up your sleeves, get on with any job, and meet any challenge, it’s also somewhere you can thrive.

Apply now
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    I’m glad I went for the role - I’m loving every minute of it!

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    When I first started at The Works, I realised straight away that everyone here just wants the best for you.

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    I’ve never worked anywhere like The Works before. It’s fast paced and no two days are ever the same!

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