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Merchandise Manager

Buying & Merchandising

Merchandise Manager

The Works is a unique place to… well… work. We are a proactive and hardworking bunch. We’ve built an environment that’s busy, fast-moving and full of energy. Our atmosphere is welcoming, friendly and inclusive. If you are the kind of person who is as crafty, caring and can-do as we are, then this is the kind of culture for you.

The bit "About the Role"

Operating out of over 500 stores and an Ecommerce business that continues to grow you will join a fast moving and evolving Supply Chain team that is responsible for delivering the great experience we look to give our customers every day.

Leading the Merchandisers it will be you and your teams responsibility (working cross functionally and with our product suppliers) to ensure we have the best availability and stock management while looking to improve our current processes. This role will not only require management of a team and delivery of KPI’s, but also challenge current ways of working by developing process improvements and recommending changes to our current ways of working.    

  • Manage the budgeting process in terms of SKUs, units, value and stock by product group and sub product group in conjunction with the Merchandising and Buying team
  • Manage the WSSI process in line with company parameters in terms of sales, stock and margin across stores, web and DC to achieve budgeted sales and stock turn.
  • Manage inventory to agreed stock budgets and within OTB and to agreed availability and stock turn KPI’s
  • Review and manage stock intake plans to deliver sales
  • Manage the review process of the WSSI to agreed weekly/monthly timescales ensuring all relevant data updated
  • Manage the stock allocation team to ensure sales are maximised through correct allocation processes
  • To be instrumental in developing and managing the allocation and replenishment system to deliver ideal stocks by store/web which will drive budgeted sales and company stock turn
  • To work with Space and Buying teams to set ideal space matrix by PG/Sub PG to optimise sales and margin throughout the year
    • To work with Import team and DC to manage flow of stock into business
    • To develop and manage all members of the team to ensure high performance of the Merchandising team

The bit "About You"

  • Excellent experience of managing teams to full potential
  • Ability to thrive in a fast – paced and pressurised retail environment
  • Teamwork & Collaboration
  • Great Communication and presentation skills
  • Experience of excellent cross – functional working
  • Be able to Impact & Influence to a senior level
  • Excellent Numeracy skills
  • Excellent Analysis & Problem Solving
  • Commercial & Customer focused
  • Self starter with a high degree of tenacity and drive
  • Experience of introducing new processes within a growing business

What we will give to you…!

  • 25% discount off our products in store!
  • 33 days holiday (inclusive of Bank Holidays).
  • Holiday Purchase Scheme to increase your annual leave entitlement.
  • Company pension contribution.
  • Cycle to Work Scheme.
  • Employee Assistance Programme.
  • Life Assurance.
  • Healthcare Cash Plan.
  • Free Car Parking.
  • Charity Giving - Pennies from Heaven and Give as you Earn.

Finally, the bit "About The Works"

We are people who do!

Here at The Works, we are building a working environment that’s fun, friendly, and supportive - all at the same time. It’s somewhere that’s designed for people who love getting busy, whether that’s helping customers, meeting new challenges, or building a rewarding career.

It’s a place for people who know how to roll their sleeves up, get creative, and put their passion and imagination to work…People who do!

We are the UK’s leading family friendly retailer of value gifts, arts, crafts, toys, books and stationery. With over  500 stores nationwide together with a brilliant online store, we’re here to offer our customers a unique and enjoyable shopping experience, built on our core principles of value, variety and quality. You will find our stores in a huge and diverse range of locations; on high streets, in shopping centres, on retail parks, and as concessions (usually in garden centres). We are also one of the few value retailers with a full featured online store that helps our customers to shop how they want, when they want, 7 days a week.

Oh....and we are super proud  to be a Sunday Times 2020 Top 25 “Best Big Companies” to work for. 

It all means that we have built the kind of working environment that is the perfect place for people who love our products to build a career. It is somewhere you can put your proud and passionate, inclusive and accessible, confident and honest, fun and creative, and nimble and driven approach to work.

And if you can roll up your sleeves, get on with any job, and meet any challenge, it’s also somewhere you can thrive.

Apply now
  • Viki_People_Story.jpg

    I’m glad I went for the role - I’m loving every minute of it!

    Viki - Operational Trainer

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    Progression is definitely something that’s achievable here at The Works.

    Nathan - Store Manager & Area Training Manager

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    It helps a lot to work with people you really get on with.

    Jacob - Assistant Manager

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    There’s lots of on-the-job training and you learn as you go along.

    Grace - Junior Buyer

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    There’s loads of freedom to use your own creative abilities.

    Dawn - Store Manager

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    Everyone in the store really made me feel at home.

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    It’s fast paced and all about thinking on your feet.

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    Everyone’s really approachable and the environment is very much open.

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    I enjoy coming to work, and it’s rare to find that.

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    "Everyone’s just as passionate about our products as I am."

    Chiu - Quality Assurance Manager

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    What I love most are the people I work with. We just get on so well, we’re just like one big family!

    Emily - Buying Assistant

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    You do much more than just stand at the till… there’s merchandise, deliveries and opportunities to be really creative.

    Dylan - Sales Assistant

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    When it comes to our products, we all get just as excited about them as our customers do.

    Kayleigh - Assistant Manager

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    Some people say it’s like a second family, but it genuinely is and we all help each other out wherever we can.

    Sam - Recruitment & Internal Comms Coordinator

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    When I first started at The Works, I realised straight away that everyone here just wants the best for you.

    Kiran - Senior Finance Business Partner

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    I’ve never worked anywhere like The Works before. It’s fast paced and no two days are ever the same!

    Sharon - Store Manager & Area Training Manager

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