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Divisional People Partner

Head Office/Support Centre

Retail People Partner – North (6 months FTC)

Location – Northern UK – including, Scotland, Ireland, Isle of Man, North England, North Wales,


The Works is a unique place to… well… work. We are a proactive and hardworking bunch, and proud to be a ‘Top 25 Best Big Companies to work for 2022’ employer. We’ve built an environment that’s busy, fast-moving and full of energy and our atmosphere is welcoming, friendly and inclusive. If you are the kind of person who is as crafty, caring and can-do as we are and put people at the heart of everything you do, then this is the kind of culture for you.


Reporting to the Senior People Partner for Retail you will shape, deliver and measure all people related activities within your region by partnering closely with the Head of Retail - North. Translating the national people strategy into effective people plans at regional and area level, creating a winning culture for our teams and customers. You’ll influence the overall regional strategy and create people-led solutions to drive performance; whilst proactively identifying areas where people can add value. This role requires a full UK Driving License, with regular travel across the geographical area.

The bit "About the Role"


Strategic People Partnering

  • Work closely with the Senior People Partner and wider people team to define and deliver the national people plan that supports the overall business plan.
  • Be a credible, trusted & strategic business partner to the Head of Retail - North, influencing the retail agenda as part of the regional senior leadership team.
  • Build credible and influential relationships across the wider business functions (Retail, Support and Distribution Centres) to support the delivery of the national and regional people plans.
  • Lead the development and delivery of the Regional People Plan, ensuring alignment to both the national people plan and wider retail plan, whilst supporting Area Managers to translate this into functional plans.
  • Monitor progress of the plan against key milestones, presenting quarterly updates to the Senior People Partner and Retail Director against the plan and taking action accordingly to address any areas of underperformance.
  • Ensure all business activities are carried out in a manner which are responsible, legal and fair whilst in line with our culture and employer brand.
  • Build and execute plans to address key issues impacting performance on the region, by anticipating, leading and facilitating the need for change across the region. Analyse and address the underlying issues and build strategies to overcome these.
  • Keep up to date with external trends and best practice in all areas of HR and Employment Law and advise the regional team on changes that impact them.

Delivering ‘People led’ Solutions

  • Deliver across a range of People practices, such as workforce planning, performance management, employee engagement, talent & succession planning to meet both current and future regional needs.
  • Provide advice and guidance to the Head of Retail – North, Area Managers, Store management and ER Partners on all complex employee relations activity. Escalating to the People Services Manager as required.
  • Identify people priorities from the Regional Retail strategy, translating business requirements into effective people solutions aligned to regional objectives
  • Liaise with the People ‘centres of expertise’ to influence and build initiatives to help progress the region forward and improve the overall people processes and initiatives e.g. Attraction Strategy, L&D strategy, Reward Strategy.

Data Driven Decisions

  • Analyse and interpret data from across the business including people specific data (i.e. labour turnover, recruitment, health and safety, training, labour/payroll) to guide and influence leaders to make sound business decisions and prioritise actions and plans across the region to increase performance.

Supporting High performing teams

  • Working in partnership with managers and the central recruitment team, to establish effective resourcing plans to support the talent pipeline
  • Work with the Head of Retail - North to create succession plans for key talent and key job positions.
  • Continually coach, challenge and influence the regional team to improve business performance through create a high-performance culture, through appropriate performance management solutions and strategies for nurturing their talent.
  • Support the regional performance review cycle, ensuring great everyday conversations take place throughout the year and facilitate of calibration meetings as and when required.

Project Management

  • Lead centrally driven people projects such as talent management, labour realignment, performance management, diversity and inclusion and engagement for the Region.
  • Lead the region on the implementation a new performance and talent cycle; contributing to the ongoing development and improvement of our continuous performance review; and the development and implementation of our management framework and behaviours.

People Leadership

  • Lead and champion employee engagement within your Region, supporting the effective creation and implementation of engagement plans across the region that support our culture – presenting on results, plans and progress when required.
  • Support managers across the region to analyse their data and understand the motivational drivers of their people with actions implemented to drive improvement.
  • Be a role model of, and partner with leaders and managers across the region to embed our values, behaviours and expectations of the way we work. Acting as an advocate and enabler of change across the region.


What we will give to you…!


  • Flexibility in working hours (& a level of home working)
  • Company Car / Car Allowance
  • 25% discount off our products in store
  • 33 days holiday (inclusive of Bank Holidays)
  • Holiday Purchase Scheme to increase your annual leave entitlement.
  • Company contributory pension contribution.
  • Cycle to Work Scheme.
  • Employee Assistance Programme.
  • Life Assurance.
  • Healthcare Cash Plan.
  • Free Car Parking.
  • Charity Giving - Pennies from Heaven and Give as you Earn.

Finally, the bit "About The Works"


We are people who do!

Here at The Works, we are building a working environment that’s fun, friendly, and supportive - all at the same time. It’s somewhere that’s designed for people who love getting busy, whether that’s helping customers, meeting new challenges, or building a rewarding career.

It’s a place for people who know how to roll their sleeves up, get creative, and put their passion and imagination to work…People who do!

Apply now
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    I’m glad I went for the role - I’m loving every minute of it!

    Viki - Operational Trainer

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    I enjoy coming to work, and it’s rare to find that.

    Jevon - Customer Services

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    "Everyone’s just as passionate about our products as I am."

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    What I love most are the people I work with. We just get on so well, we’re just like one big family!

    Emily - Buying Assistant

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    Dylan - Sales Assistant

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    When it comes to our products, we all get just as excited about them as our customers do.

    Kayleigh - Assistant Manager

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    When I first started at The Works, I realised straight away that everyone here just wants the best for you.

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    I’ve never worked anywhere like The Works before. It’s fast paced and no two days are ever the same!

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